Clinic Receptionist

Job information Clinic Receptionist from the Company Apexhire Consultancy, this latest Clinic Receptionist job vacancy is located in the city Singapore. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Receptionist field have been opened and published up to the specified time.

• Welcome and attend to patients and visitors in a friendly and professional manner.
• Manage patient registration, appointment scheduling, rescheduling, and cancellations.
• Ensure smooth patient flow and minimize waiting times.
• Maintain accurate patient records and update information in the clinic management system.
• Handle patient feedback, complaints, and enquiries professionally.
• Coordinate with physiotherapists and healthcare professionals regarding patient appointments and treatment schedules.

• Build and maintain positive relationships with patients.
• Conduct follow-up calls or messages to remind patients of upcoming appointments.
• Follow up with patients who have missed appointments or have outstanding treatment sessions.
• Gather patient feedback and communicate areas for improvement to management.
• Provide a positive patient experience throughout the entire clinic journey.

• Ensure the reception area is clean, organized, and presentable.
• Assist in monitoring clinic supplies, stationery, and promotional materials.
• Coordinate with clinical staff to ensure smooth daily clinic operations.
• Support marketing and promotional activities, including social media campaigns and patient engagement initiatives.
• Comply with clinic policies, standard operating procedures, and confidentiality requirements.
• Perform other duties assigned by the Clinic Manager or Management.

• Diploma or certificate in Business Administration, Healthcare Administration, Sales, or Customer Service is an advantage.
• Previous experience in clinic reception, healthcare administration, customer service, or sales is preferred.
• Experience in physiotherapy, rehabilitation, or medical clinic operations is an added advantage.
• Good communication and interpersonal skills.
• Strong customer service and sales-oriented mindset.
• Basic computer literacy and familiarity with Microsoft Office.
• Able to handle multiple tasks and work in a fast-paced environment.
• Pleasant personality, proactive, responsible, and team-oriented.