Trainer

Job information Trainer from the Company Boss Hire Global Pte. Ltd., this latest Trainer job vacancy is located in the city Singapore. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Trainer field have been opened and published up to the specified time.

Job Description: Store Trainer

Role Overview

We are looking for a

Store Trainer

to join our retail team. In this role, you will onboard new employees, conduct floor training, and coach staff to maintain high customer service standards in a fast-paced retail environment.
Key Responsibilities

Staff Onboarding & Training:

Conduct orientation and training on product knowledge, sales techniques, customer service standards, and store POS systems.

On-the-Floor Coaching:

Shadow retail staff during daily operations to provide real-time guidance, actionable feedback, and customer engagement coaching.

Multilingual Communication:

Support internal team training and customer service interactions across multiple local and regional languages.

Training Management:

Maintain training records, monitor staff performance metrics, and report progress to Store Operations.

Requirements

Experience:

Prior experience in retail, customer service, or a team training/supervisory role.

Language Proficiency:

Proficient in multiple languages to communicate effectively with a diverse customer base.

Flexibility:

Able to work retail shifts, including weekends and public holidays, as scheduled.

Interpersonal Skills:

Strong communication, presentation, and coaching skills with a passion for staff development.